A desire to increase productivity, improve contact within agencies, along with enhancing the flexibility of working conditions, were cited by government executives as the three most compelling reasons to implement greater use of mobile devices.
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Signal: The Department of Homeland Security is adapting intelligence community tools to facilitate information sharing among its diverse elements. These include social media-based successes as well as information fusion centers across the nation.
In the effort to secure the U.S. homeland, one of the most vital tools is information, and getting it to the people who can make the best use of it in a timely manner is absolutely critical. That would be a tall order for any one government agency, but the Department of Homeland Security (DHS) in particular faces unique challenges. It was formed a little more than eight years ago from 22 different government agencies primarily to deal with shortcomings in the way that security and intelligence matters were handled prior to the 9/11 attacks (SIGNAL Magazine, September 2011, page 62).
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