Lawmakers frustrated with 'bureaucratic incompetence' as VBA struggles with overdue benefits changes

Federal News Network: It’s been 15 months since the Forever GI Act was passed, but the Veterans Benefits Administration’s IT systems still can’t handle the new GI Bill payments it requires. The VBA missed a deadline to implement these new systems in August, and now that it looks like the agency won’t be ready for the spring semester either, lawmakers on the Economic Opportunity subcommittee of the House Veterans Affairs Committee wanted to know why.

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