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Education Policy & Technology
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To Help Strapped Borrowers, States Turn to Student Loan Ombudsmen
Stateline: Marcia “Cia” Price is 37 years old and has more than $90,000 in outstanding student loan debt — more than what she originally owed. Like many indebted former students, Price has had her share of frustrations in trying to navigate the loan repayment thicket, especially during earlier days when she didn’t make a lot of money and needed help restructuring her loan.
She’s not alone. The U.S. government says a combined 43 million people owe more than $1.3 trillion in student loans. About 4.6 million people were in default at the end of last year.
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