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FTC says AT&T misled customers over unlimited data
San Jose Mercury News: WASHINGTON -- AT&T is being sued by the government over allegations it misled millions of smartphone customers who were promised unlimited data but had their Internet speeds cut by the company -- slowing their ability to open web pages or watch streaming video.
The Federal Trade Commission filed its complaint against AT&T Mobility on Tuesday, charging that the telecom giant failed to adequately disclose to customers that it would reduce data speeds if they went over a certain amount of data use in a billing cycle. The practice, known as throttling, slowed web browsing, GPS navigation or streaming videos.
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