Seniors balk and Social Security backs off text messaging requirement

The Washington Post: It’s good to keep up with the times, but the Social Security Administration (SSA) found itself too far in front of many people it serves.

Seeking to enhance online protections, the agency required “my Social Security” account holders to use a password sent to them via text message.

That was a problem for some older folks who don’t text message and don’t plan to.

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