IRS Plans to Hire 1,700, Upgrade Outdated Technology

Government Executive: With a cash infusion and a new strategic plan, the Internal Revenue Service is planning to hire some 1,700 full-time customer service representatives as it implements the new tax law, its acting chief told the National Association of Enrolled Agents, a group of certified tax advisors.

Acting Commissioner David Kautter told the professional group that he also favors adding attorneys to the chief counsel’s office to handle new complexities in the law.

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