How GSA turned an automation project into a acquisition time-saver

Federal News Radio: As the federal government looks to modernize the way it buys things, making the process faster and cost-effective, the General Services Administration is looking at ways to automate aspects of the automation process.

Jeff Lau, the acting regional commissioner for the Northeast and Caribbean region of GSA’s Federal Acquisition Service, says robotic process automation (RPA) could save the acquisition workforce from having to waste time on administrative “cutting and pasting” tasks.

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