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At one OB/GYN practice, a patient portal drives engagement, reduces collection time
Healthcare IT News: Austin Area Obstetrics, Gynecology and Fertility OB/GYN had a major problem with turnaround time for phone calls, as the practice had more phone calls coming in than resources available to return the calls in a reasonable amount of time.
Additionally, the practice was spending an unnecessary amount of time in the rooms obtaining basic intake information that could easily be provided by the patients if they were able to enter their health history online prior to the appointment.
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