IT Innovation Lessons From Virginia Mason CIO: Strategy, Watchful Waiting Deliver Long-Term Value

Health Leaders: At a time when technology is increasingly transforming healthcare delivery, and some health systems are determined to implement it at lightning speed, Seattle-based Virginia Mason Health System exercises caution at the intersection of IT and innovation. Rather than chasing "all of the shiny objects and new tools," says Ellen Wiegand, the organization's vice president and chief information officer (CIO) of the two-hospital, 562-bed system, has developed a disciplined approach to innovation. The approach is infused into the system's culture, processes, and training—a model that Wiegand says leads to long-term value.

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