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How UHS uses availability and performance monitors to ensure Cerner is optimal for its physicians
Healthcare IT News: Universal Health Services is one of the 10 largest for-profit health systems in the United States, and it relies heavily on Cerner to deliver EHR application services to healthcare professionals all across the country.
UHS was faced with several challenges related to application failures and slowness, which impacted clinician and healthcare worker end user experience. More important, there was no solution in place for troubleshooting and/or providing advance warning when issues surfaced.
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