How Using AI Automation for Outstanding Claims Accelerated Cash Flow by $20.6M

Health Leaders: The revenue cycle staff at South Dakota–based health system Avera Health worked tirelessly to manually follow up on outstanding claims, says Mary Wickersham, vice president of central business office services for the organization.

But no matter how doggedly they worked, they "hardly made a dent in the ever-increasing backlog," says Wickersham.

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