Federal Government Information Technology

How NASA's Shared Services Center is using process robotics

Fedscoop: Somewhere in the NASA Shared Services Center at the Stennis Space Center in Mississippi, George Washington is hard at work.

George Washington is precisely the type of team-player employee you’d want on your HR or finance staff — adept at doing rote, repetitive work quickly and consistently and never complains. George Washington is a bot.

NASA first started looking into bots about two years ago, according to Jim Walker, head of robotic process automation at the NASA Shared Services Center. The center isn’t exactly the sexiest part of the space agency, and while the work done in Building 1111 may be characterized by lots of bookkeeping and organizational tasks, it is nonetheless important.

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