Federal Times: Consolidating government IT systems offers an opportunity to provide the same or better IT services with a smaller footprint, increased security and greater efficiency through standardization. Yet, focusing solely on the technical aspects of consolidation at the expense of the human considerations can be a recipe for failure. Your customers — the users of the new systems and tools — must remain a priority in both the planning and execution of the consolidation.
Sure, you must keep implementation teams on schedule and make sure they’ve ordered the right hardware, but you also must consider the changes your users are going to experience and the fact that we humans aren’t always good at accepting change. Addressing this fact up front will save time and money in the long run and make your consolidation much more likely to succeed.