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Why Agencies Should Be Tech Agnostic When Solving Problems
NextGov: One government tech leader wants agencies to look at emerging technologies like blockchain, artificial intelligence and automation the same way they see planes, trains and automobiles—three unique ways of accomplishing similar tasks.
Each tool possesses its own strengths and weaknesses, but generally speaking, they’re all just different ways of “handling and operationalizing data,” according to Justin Herman, who heads the Emerging Citizen Technology Office at the General Services Administration. If agencies don’t break down the silos between them, they may overlook opportunities to solve some major problems, he said.
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