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How tech upgrades can improve more than just IT systems
Federal Times: The process of implementing new technologies such as blockchain and artificial intelligence can often provide agencies with the opportunity to revise and even remove old ways of doing business, according to government and industry experts who spoke at the Future Ready Government event May 2, 2018.
“Oftentimes organizations as a whole don’t ever review their processes,” said Michael Marchuk, chief technology evangelist for North America at Blue Prism. “So often opening up this Pandora’s Box [helps] to find out how are we doing this work now, should we be doing this work anymore, does it even make sense to be doing it?”
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