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IRS Turns to Automation Amid Shrinking Workforce
NextGov: They say death and taxes are the only two certainties in life, but years of budget cuts and workforce reductions have made it harder for the IRS to uphold the second half of the bargain.
After losing more than 16 percent of its funding and nearly a third of its employees since 2010, the agency today lacks the resources to properly enforce tax policy and carry out its mission. But today, officials are turning to technology to help make the most of the money and people it has left.
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