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Survey: More People Want to Access Government Services on Their Smartphones
Nextgov: The majority of citizens want to access some government services on smartphone apps, but it’s unclear whether government can keep up with that demand.
About 55 percent of citizens would like to receive notifications about wait times for government services, like airport screening or passport processing, a new survey found. (The consulting firm Accenture asked about 500 people which services they’d like to access on their smartphones -- choices included paying taxes and applying for visas.)
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