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San Antonio's new 311 app boasts 90 percent success rate so far, developer says
StateScoop: The founder of the firm that developed San Antonio, Texas's new 311 app said Wednesday that six weeks in, more than 90 percent of requests submitted through the program have been resolved.
The app, 311SA, was released in early August as the city's new method for residents to report potholes, stray animals, faulty street lights and other municipal issues. But unlike other mobile apps San Antonio and other cities have previously used to take citizen requests, 311SA relies heavily on social-media interaction and its game-like interface to attract users.
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