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HealthcareIT News: RALEIGH, NC – Americans may not be embracing social media as a way to communicate with their providers, but they aren't opposed to using the Internet for more administrative functions such as billing, accessing their records and setting appointments.
This is according to a national Capstrat-Public Policy Polling survey, which found that more than five of every six respondents (85 percent) said they would not use social media or instant messaging channels for medical communication if their doctors offered it.
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