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Next-Gen Tech Is Helping More than 1,000 Jurisdictions Improve Emergency Response
Government Technology: Emergency responders in Maricopa County, Ariz., used to struggle with pinpointing the exact locations of 911 callers, especially those who were indoors.
Liz Graeber, the 911 administrator for Maricopa, said the technology they’ve used since 2005 provides an X-Y coordinate at best, but at worst all dispatchers get is the cell tower and the phone number that belongs to the caller in distress. That, however, has recently changed.
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