Local governments lack defined digital services strategy, survey says

StateScoop: Local government digital services strategies are predominantly "ad-hoc" and "not defined," according to a new infographic from the Public Technology Institute.

The infographic, which stems from a July-August 2018 PTI survey of city and county information technology leaders nationally, shows that only 32 percent of respondents have or plan to create a digital services organization, while 68 percent either do not have one defined or leave the responsibility to individual agencies or departments.

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