How States Responded to the Loss of 911 and Other Services

Route Fifty: CenturyLink's widespread outage last week not only affected 911 service for customers but caused issues for state governments as well, with agencies in Washington state and Wyoming vowing investigations in addition to one ordered at the federal level.

The Monroe, Louisiana-based telecommunications giant saw voice, internet protocol and transport services affected in primarily Western states beginning shortly after 8 a.m. on Dec. 27.

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