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In New Orleans, Using Administrative Data to Save Lives
Route Fifity: Local governments collect reams of data for program administration, regulatory, or law enforcement purposes. However, much of it is underappreciated, underdeveloped and underused. This treasure trove of data can address some of our most vexing problems.
Like many cities, New Orleans was facing an increasing number of Emergency Medical Services (EMS) calls. From 2014 to 2016, the demand for services had increased by 12 percent, and emergency responders were struggling to keep up. Over those three years, EMS ambulance response times for urgent calls fell from 80 percent calls being addressed in under 12 minutes to just 72 percent.
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