‘Govhacks’ project points to tech’s crucial role

StateScoop: A new survey from Accenture’s public sector division frames technology as the future of government services across every sector, from health care and education to transportation and public safety.

The “Govhacks” survey, released last month, asked residents of 10 large cities — 500 in each — to name “one thing” their government could do to help improve their life or save time. The aim was to find shortcuts or innovations that officials could develop to solve daily problems across metropolitan areas. The most common thread between the answer was technology, ranging in applications from improved government websites to the greater adoption of internet-connected devices in municipal services.

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