Politicians and citizens consistently rank safety and security as a high priority. Good policing, emergency services, disaster preparedness and response help communities thrive. Yet with public budgets under severe strain, funding is a challenge. New initiatives must demonstrate tangible economic benefits.
A changing security environment adds to the challenge. There is more data than ever.1 Up to 80 percent of it is unstructured2 and hard to analyze. New challenges range from cybercrime3 to “flash mobs” driven by social media. This new landscape requires that first responders need to work together, share resources and respond quickly.
Adapting to the new environment is not easy. New York’s well-known police and fire interoperability issues on 9/11 were a wake-up call. A decade later the situation is better, with the city recently installing new infrastructure so that information can be shared across emergency services.7 First responders in many places still may have trouble cooperating, however. Many agencies cannot readily share information and work together because of technical, legal, privacy or policy constraints. Devoting more resources to the problem, whether people or new funds, may not be enough.
Read this complimentary report to learn more about these challenges along with available solutions.