Louisiana Turns to App for Medicaid Improvements, Accessibility

Governing: Armed with a new app, Louisiana has modernized its Medicaid enrollment processes.

In the past, Medicaid-eligible Lousianans enrolled by responding to mailers, visiting Department of Health (DOH) offices, contacting call centers or working their way through the DOH website. The app now enables users to securely enroll in the program, compare health-care plans, find in-network doctors near their locations, and more. The state is billing this project, which has been dubbed Healthy Louisiana, as the first Medicaid enrollment app in the country.

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