Providers struggling to give patients useful digital tools

Healthcare IT News: Despite patients' high hopes for digital health technologies, the tools they're being offered aren't often keeping pace with those expectations – even as health systems continue to prioritize patient engagement and experience.

These were among the findings of a survey of more than 100 health system professionals by UPMC's Center for Connected Medicine, which also found only a third of respondents believe their organization is providing a top-quality consumer experience with the digital health tools they provide.

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