-
Business
-
Policy & Business
-
-
Federal IT
-
Information Technology
-
-
State & Local
-
State & Local Government
-
-
Defense
-
Defense & Intelligence
-
-
Healthcare
-
Healthcare Policy & IT
-
-
Energy
-
Energy Policy & Technology
-
-
Education
-
Education Policy & Technology
-
How a leading US utility is using digital to solidify its relationship with customers
Utility Dive: The 2018 Western Energy Institute (WEI) Customer + Corporate Symposium brought more than 250 professionals together to discuss the latest industry trends and best practices in corporate and customer services. At the symposium, PA’s Customer and Digital Transformation expert, Craig Rintoul, presented with Josh Jacobs, Director of Business Integration at Puget Sound Energy (PSE), on the topic, “Drive your utility to see through the customer’s point of view.” The presentation was based on PSE’s Get To Zero (GTZ) program, in which PA led the roadmap phase and continues to provide support in program delivery leadership.
Tags
Share
Top Stories
- Energy Department wants national labs to drive regional innovation
- How solar surge saved Europe from the energy crisis
- Study: Puerto Rico should go solar to meet clean energy goal
- The Federal Government Can Use Its Buying Power to Help the Environment and Save Taxpayers Money
- EVs, Building Emissions Among Biden’s Sustainable Energy Priorities
- Deploying Clean Energy Tech Depends on Cost Efficiency, Officials Say
- National Labs to Receive $1.5B Funding Boost
- Solar, telecom rollouts offer lessons for mass EV charging station deployments
- EPA to strengthen proposed rule on methane emissions from oil, gas
- Getting to ‘Net-zero’ Emissions: How Energy Leaders Envision Countering Climate Change in the Future
- Tech Wanted: Government Calls on Industry to Help with Net-Zero Carbon Buildings
- EPA Calls Out Environmental Racism in Louisiana’s Cancer Alley
- Hawaii to U.S. Navy: Quit Polluting Our Waters
- Climate-Based Trainings and Performance Plans Are Coming for Federal Employees
- Infrastructure permitting reform plan blocked in Senate
- Hydro-Québec’s radical but careful digital transformation could be a model for utilities everywhere
Whitepapers & Special Reports
i360Gov Newsletters
The most significant government policy, business, and technology news and analysis delivered to your inbox.
Subscribe NowTrending
- Solar, telecom rollouts offer lessons for mass EV charging station deployments
- Tech Wanted: Government Calls on Industry to Help with Net-Zero Carbon Buildings
- Energy Asks for New R&D in Critical Materials for Clean Energy
- Hydro-Québec’s radical but careful digital transformation could be a model for utilities everywhere
- California sets ‘ambitious’ offshore wind goal of up to 5 GW by 2030
- TSA revises cyber rules for pipelines
- Energy Awards Over $540 Million for Green Tech Research
- National Labs to Receive $1.5B Funding Boost
Also in Energy Policy & Technology
About
i360Gov is an intelligent network of websites and e-newsletters that provides government business, policy and technology leaders with a single destination for the most important news and analysis regarding their agency strategies and initiatives.
Contact Us
Telephone: 202.760.2280
Toll Free: 855.i360.Gov
Fax: 202.697.5045
Newsletters
Copyright © 2009-2024 i360Communications, LLC.