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Gartner’s Market Guide for ID Proofing and Corroboration

The identity of new customers cannot be absolutely verified ("proven"), but high confidence in identity is crucial to protect customers and revenue. According to the Gartner guide, “Security and risk management leaders must discard flawed legacy methods and embrace analytics that evaluate multiple positive and negative signals.”  
  • An i360Gov Special Report

Federal Agencies Embrace Agile Security: How Atlassian Tools Help Agencies Infuse Security into Agile Development

Driven by the growing number of cybercrimes that target both public sector entities and private corporations, along with increasing pressure to upgrade security, comply with stringent regulatory oversight and migrate to cloud-based services, federal agencies are working to modernize and improve the agility of crucial security processes.

Building the Business Case: Adopting Technology

Federal, state, and local government agencies are increasingly turning to technology to solve key challenges related to public records disclosures granted under the Freedom of Information Act and state Sunshine and Open Records laws.

CTO Insights Podcast with Red River: Trends In Government

In the latest Insights podcast, host Paul Krein, Red River CTO, discusses trends in government with his fellow CTOs. With a major push for IT modernization and digital transformation in government environments, what is the role of the CTO? How can the CTO help define the business strategy in new ways to support digital transformation? Download the podcast now to learn more.

CTO Insights Podcast with Red River: Software-Defined IT

Listen to Paul Krein, Red River CTO, discuss how software-defined IT is here to stay. In this podcast, Paul highlights how the technology landscaping is shifting, with all IT services going virtual. Download now, and lean how Red River and VMware are leading the charge in this transformation.

Infographic: The Path to IT Modernization
Through Data Center as-a-Service

With Data Center as-a-Service, you get the latest technology and highest level of service and support with a flexible financial model to accelerate your modernization efforts and reduce costs. The DELL EMC MarketPlace, powered by ViON provides easy access to a complete portfolio of data center technologies available as-a-Service. With the marketplace, you can research, procure and manage your as-a-Service solutions in one place - getting exactly what you need when you need it.

The Foundation for Federal IT Success

To help the Federal Government achieve IT modernization cost savings and efficiencies, agencies need a way to organize what needs to be done, develop and communicate a plan, and enable their teams to accomplish it...together.

Infographic: 3 Challenges in Agency Project Management

Project management is the art and science of rallying a team, creating a plan and executing on it. That simplified definition hides a whole host of complications - and government agencies have a unique set of challenges to overcome to drive project completion, achieve key success criteria, and do it all while meeting specific compliance requirements.

Fueling Agile Success Across Federal IT

The Federal Government identified incremental development and iterative project management practices as key to providing capability and flexibility to meet today’s dynamic policy and mission requirements. While the benefits of agile practices are clear, changing legacy processes to more agile methods can seem like another project. Atlassian’s software tools and our innovative Team Playbook deliver a built-in framework of incremental development and traceability to transform your agency’s workflows.

Get It Out - Get It Right: Why Machines Are Better at Handling Public Records Requests

Government belongs to the people, and federal, state and local agencies have the duty to be as transparent as they can within the law. This task is no longer possible without specialist software to handle public records requests (PRRs) and many, mainly federal agencies, have adopted these technologies to great effect. Our reasons here for urging all agencies to use advanced technologies to process PRRs have nothing to do with cost, or even the cost-effectiveness of specialist software. That argument can wait. Our sole criterion in this white paper is simply how technology best serves the ideal of open government.

California State University, Long Beach Puts Increased Computing Power In the Hands of Students and Faculty

What happens when a teaching-intensive, research-driven public university empowers students and faculty with more agile, powerful technology? It creates a foundation for exciting new initiatives like tracking sharks in real time along the Pacific coast, or giving students access to lab-quality computing tools anywhere.

Texas A&M University System Graduates to Nutanix

The Texas A&M University System is one of the largest higher education systems in the nation, with an annual budget of over $4.2 billion. Through a statewide network of 11 universities, seven state agencies, two service units, and a comprehensive health science center, the system educates more than 140,000 students and makes more than 22 million additional educational contacts through service and outreach programs each year.

Elizabeth City State University Makes the Educated Decision to Migrate to Nutanix

Two years ago, ECSU had a heterogeneous collection of disparate servers, a small cloud built on Hyper-V, and two VMware 5.5 clusters. Product knowledge wasn’t distributed across IT teams, so we had one person dedicated to managing each system working in a silo’d fashion. After studying the environment, ECSU's IT team realized that they needed a more reliable, cost-effective and unified solution - one that didn't require managing multiple systems and contracts.

Service Management for the Mission

Government agencies often rely on IT Service Management to deliver mission-critical functions and services for their customers. But in order to keep pace with customer expectations and the changing digital landscape, teams working within the service management field need to find a way to foster collaboration while providing high-quality, knowledgecentric support.
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Nutanix’s Hyperconverged Infrastructure for Private Cloud Enables Federal Agencies to Streamline Operations and Improve Management of Large Data Sets

Just two years ago, the Federal government caught the attention of the government IT provider and user communities with a “Cloud First” mandate. If the response to this Federal initiative has been variable, it’s been only by degree, because there is clearly a strong gravitational pull to the cloud for Federal agencies, and that will only increase.

BYOD Checklist: Managing Personal Devices in Government

An increasingly popular program for using personal devices at work, “BYOD” is an acronym that stands for “Bring Your Own Device.” As its name suggests, BYOD organizations encourage employees to use their own devices for work communications — including smartphones, laptops, and tablets — in addition to or instead of government-issued devices. The reasons behind BYOD adoption are simple: Employees want to use their personal devices for work while supervisors want to empower their workforce with tools that make communication and collaboration more efficient and productive.
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Nutanix’s Hyperconverged Infrastructure Enables Government Entities to Provide Positive Outcomes to Citizens
Eschewing “IT Stack” Mentality, HCI Offers Better Mobility, Compliance, Reliability and Disaster Recovery

Delivering services that support quality of life is the central task of local and regional governments entities, with a traditional focus on providing public safety, education, and social services such as healthcare. As citizens become increasingly aware of the capabilities of modern IT networks, they expect more speed and performance – just as they do with other services in their personal devices, from banking to online commerce. Today, no matter the provider, it’s standard to expect rapid, flawless access to services, on-demand 24/7, all through an IT platform that performs without so much as a lag or glitch.

Public Records Modernization Cheat Sheet

Ensuring your recordkeeping efforts are as cutting edge as the communications channels they monitor is not just a good idea, it’s your best strategy for avoiding fines and litigation resulting from data gaps discovered during litigation or e-discovery events, or the inability to respond in a timely manner.

Smarsh Notes on Public Records Modernization

Electronic communications recordkeeping tools utilized by public sector organizations are changing. No longer is email the sole channel used for official government and community conversations. Instead, the digital communications landscape has evolved in recent years to include modern, yet well-established channels such as SMS/text messaging, instant messaging, social media, and collaboration platforms. As with email, every message sent via these channels is considered a public record, which means it must be archived and easily searchable for when your organization must respond to records requests for federal, state, or e-discovery purposes.

Tech Talk Podcast: Artificial Intelligence

Artificial Intelligence can help you make better decisions, faster. It turns all the data your organization collects every day, makes sense of it and gives you the clarity you need to take action. From improving security to creating smart cities to achieving breakthroughs in research – AI is transforming the way we work, live and play.

Technology Transformation Podcast: Hybrid Cloud

The future is hybrid. As organizations utilize more and more technology, they must find the right platform and delivery mechanism to implement that technology. The result is a mixture of different services to optimize your workloads.

Webcast: The 3 Critical Steps to Building Situational Awareness and Response in Federal Agencies

Today’s federal security professionals are handling substantial amounts of sensitive data from internal and external sources. Having actionable awareness provides advantages that not only allow for better control of that data but also eases the ability to perform the meaningful analysis needed to understand and better leverage it.

Optimize Your Wide Area Network

When it comes meeting your mission goals and business objectives, you need speed on your side. That all starts with your network performance. You need a robust, modern network to support your critical applications and deliver data when you need it – but that can be a costly investment. Optimization may be the answer for you.

Video: From the Data Center to the Cloud

The growing demands of enterprise applications and the fast pace of modern business threaten to put legacy IT design — with separate storage, storage networks and servers — at risk of failure.

Nutanix Enterprise Cloud Platform
Nutanix Flow Tech Note

Flow is a software-defined networking product tightly integrated into Nutanix AHV and Prism. Flow provides rich visualization, automation, and security for VMs running on AHV. Microsegmentation is a component of Flow networking that simplifies policy management. Using multiple Prism Central categories (logical groups), you can create a powerful distributed firewall that gives administrators an application-centric policy management tool for securing VM traffic. Categories enable flexible, attribute-based grouping of VMs to define security policies. By using logical categories, you no longer need to base policy definitions on network addresses or manually update policies to handle network changes. Your security policy can automatically apply to a VM independent of its network configuration. With Flow, administrators can visualize traffic between groups of VMs to create plain-language policies based on application behavior, rather than defining allowed traffic in the language of IP addresses and subnets. With Flow, Nutanix extends Prism Central’s consumer-grade simplicity and ease of use beyond virtualization and storage infrastructure management to the world of network security.

Applications Reimagined
A Candid Poll on Application Automation and Lifecycle Management

Federal IT infrastructure becomes increasingly cloud-centric, teams must now focus more on delivering applications to users via a variety of infrastructure media. Since many agencies use multiple clouds to deliver IT resources to users, effectively deploying application workloads to different clouds is critical to productivity and deriving value from IT investments. To learn how agencies are managing applications within their diverse IT environments, Government Business Council (GBC) polled a random sample of 295 federal employees in August and September 2018.

The Path to Modernization in Higher Ed

Institutions of higher learning are starting to apply data-intensive strategies in almost every facet of their work.1 Data analytics and other advanced IT tools give colleges and universities powerful new ways to support student achievement and engagement, and to enhance life on campus. Video is playing a greater role in instruction, and large datasets have become a staple in some faculty research. The more a higher education institution capitalizes on data, the greater the demand this data usage places on its IT infrastructure.

Discover the Next Generation Infrastructure: Data Center as-a-Service

*Looking for a Path to the Next Generation Data Center?*

Insider Threats: The Danger Within

Most federal employees think their agencies are safe from insider threats – but they’re wrong. A 2017 Meritalk survey found that 42 percent of federal cybersecurity professionals said that their agencies were the target of cyber incidents perpetrated by insiders.

Podcast: Defining your mobile threat defense strategy

How do federal IT managers strike a balance between giving employees the 24/7 access they need and protecting networks from data attackers? Join us to hear Jeff Ward, VP & Federal Market Leader, Mobile Security Solutions discuss how integrating AI into something as seemingly routine as Mobile Device Management software, actually create business value for federal agencies in terms of enhancing endpoint security while reducing budget.  By attending this session, you will learn how IBM MaaS360 with Watson can enable organizations to adapt to the constantly evolving mobile threat landscape.

Leveraging Hyperconverged Infrastructure for Cloud

When it comes to your organization’s IT infrastructure, only modern technology can meet modern needs.

Choosing a Path to Digital Transformation

Achieving IT modernization isn’t easy, and it’s difficult to decide where to start. Most organizations don’t have the resources available to execute multiple upgrades at one time.

Infographic: The Rise of the Multi-Cloud Environment in Federal Agencies

Nutanix has worked with market research firm Market Connections to explore how federal agencies are adopting, implementing, managing, and optimizing hyper converged infrastructure and hybrid cloud.

Realizing the Promise of Cloud in State and Local Government

As state and local governments embark on their digital transformation, they are seeing benefits, but also encountering the challenges that come with any change. Do the barriers outweigh the benefits? What are the organizations, each with their unique needs, learning as they implement their cloud solutions? In 2018, Nutanix and Market Connections conducted a study of U.S. state and local government entities to better understand how they are using cloud, how it is supporting their requirements, and where opportunities exist to optimize their resources.

The Rise of the Multi-Cloud Environment In Federal Agencies

The commercial sector has been using hybrid and multi-cloud models to best meet organization demands for years — and using management plans to ensure that security, cost and asset management is in their control.

Digitizing the Government Enterprise
Best Practices for Deploying e-Signatures as a Shared Service

As government agencies continue to invest in efforts to improve operational processes and citizen experience, enterprise-wide digitization initiatives have risen in priority.  So too, have redundant and overlapping solutions, as individual functional units forge ahead with their own siloed implementations of technologies such as e-signature.
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Cloud-Driven Databases Improve Service Quality, Reduce Costs

Most agencies have migrated at least a few applications to cloud services, but progress has been slow, due primarily to internal IT complexities, cybersecurity worries and a reluctance to abandon physical resources. Increasingly, however, agency leaders find that optimizing data management provides a critical first step toward efficient, scalable and reliable IT operations. Although technological breakthroughs in advanced analytics, AI and IoT are expected to help agencies better control and direct the flow of information, some organizations are finding they have collected so much, it can be difficult to uncover answers in vast data stores. Read i360Gov’s latest special report to learn how agencies can modernize and improve data governance and transparency.

Is Your Agency Prepared to Harness the Power of AI?

Federal IT managers are in agreement: data is the backbone of the intelligence that supports our government and its citizens and Artificial Intelligence (AI) is the next frontier. MeriTalk recently surveyed 150 Federal IT managers and C-level executives to gain insight into the current challenges they face and benefits they stand to gain with AI.

Text Messages & Social Media in Public Safety
Public Records Policies & Best Practices

The popularity of SMS/text messaging and social media has exploded in recent years, both in our personal lives and in the workplace. Because of this, public safety agencies should be aware of certain guidelines and considerations when allowing employees to utilize these burgeoning communications tools. One such consideration is the role text messages and social media plays in open records requests, eDiscovery, and litigation events.

The Wharton School Chooses Nutanix on Dell EMC XC Series

Founded in 1881 as the first collegiate business school, the Wharton School of the University of Pennsylvania is recognized globally for intellectual leadership and ongoing innovation across every major discipline of business education.

Text Messaging Policy and Retention
Practical Advice for the Education Sector

*Use text messages for business communications with confidence.*

xDIA: Security for the IoT Era

Red River’s xDIA solution can help you embrace the Internet of Things, improve your capability and enhance your ability to deliver services: without losing control. 

Infographic: Smart Cities Using Smart Devices
Structural Health Monitoring

*HED: Why Monitor the Health of Bridges?*

An API Gateway
The Secret Sauce To Prevent Under-Protected APIs

Application programming interfaces (APIs) are a common approach for public sector engagement but when APIs are left under-protected, agencies leave themselves vulnerable to attack. The risk is so heightened that the Open Web Application Security Project (OWASP) added Underprotected APIs to their OWASP Top 10 2017. But by adopting an API Gateway with a few special security considerations, risk can be greatly reduced.

C’oeur d’Alene modernizes surveillance infrastructure, minimizes loss of critical data, improves security

The Coeur d’Alene Casino and Resort is owned and operated by the local Coeur d’Alene tribe. The resort consists of a large casino with over 1,500 automatic gaming systems (AGMs), 300 hotel rooms, a spa, gas station, golf course, and over a dozen restaurants and retail outlets. The tribe also owns half of the public transportation services in the area, and operates its own bus fleet that brings visitors to the resort from Spokane.

Red Connect is at your service.

Managing service contracts and warranties can be a daunting task, especially when you have multiple overlapping contracts for systems and components. When something needs service, which contract covers it? Are contracts up to date? How are you managing security updates across different devices? 
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Overcoming Aging Infrastructure
Could Continuous Structural Health Monitoring help Governments up their Smart City Street Cred?

Explore the use of IoT sensors to monitor vibrations and better track the safety of bridges and other structures. Using real-time, cloud-based, advanced analytics and IoT sensor data, government executives can measure vibrations that would help federal, state and local organizations more closely monitor aging infrastructure, and better manage scarce resources -- to improve safety and reduce the impact of road/bridge closures on drivers. Read more about ground-breaking possibilities in this i360Gov special report.

Improving the performance of your cloud solution

After implementing a multi-cloud environment, one thing quickly becomes clear: the benefits are directly correlated with transparency. If you lack adequate visibility, you miss out on the all the best features of Cloud, like flexibility, scalability and incident response.

Accelerate Your Digital Transformation

With Red River and Dell EMC, you can leverage the promises of Cloud to rapidly and cost-effectively empower collaboration, mobility, analytics, digital and social capabilities, as well as data storage.  A hyperconvered storage solution like VxRail with Analytics, brought to you by Red River, can deliver the flexibility, speed and insight you need to reimagine your infrastructure and transform the way you do business.

AirWatch Mobility
Balance Mobility and Control

Modern businesses need advanced mobility capabilities. There’s no getting around it. Remote users require the same IT functionality in the field as they do on-site. But how do organizations deliver enterprise IT capabilities that meet Bring Your Own Device (BYOD) initiatives without sacrificing security and control?

Making the Complexities of Cloud Simple
With Red River and Dell EMC

There’s no denying it: Cloud computing is tough work. If you don’t understand the technology or how different solutions address different needs, you’re likely to make a mistake—an expensive one. The complexities of Cloud have prevented far too many organizations from realizing their potential and optimizing their business processes.

Increase military asset readiness with a powerful combination of cognitive technologies
Uptime and asset availability are crucial to mission success across the armed forces

Readiness — the US military’s ability to perform its required missions everywhere, all the time — is shaped by many factors. In addition to the abilities and well-being of military personnel, readiness includes the availability, uptime and performance of military equipment. In turn, readily available equipment saves time, money and lives.

Video: Reinvent Readiness with Cognitive Technology

Gen. Gustave (Gus) Perna, commander of the Army Materiel Command, repeatedly stresses readiness as the Army’s most fundamental priority. Defined broadly as the ability of the U.S. armed forces to perform their required missions, readiness” is shaped by many factors. These include the ability of military personnel and the availability and performance of military equipment.

Whitepaper: Mastering Risk with "Data-Driven GRC"

Today’s emerging risk landscape is rapidly changing. Risk now has the attention of top executives because it can shift quickly and emerge in entirely new forms. As a result, government organizations are acknowledging a need to provide more risk coverage at lower cost (measured in both time and currency), which is driving re-inventions of methodology and technology applications in the risk landscape.

eBook: How to combat government fraud, waste and abuse:
A focus on government programs

It’s no secret that *fraud, waste and abuse in all levels of governments is a problem*—and a big one. To some extent it is not surprising. Just think about the sheer number of different types of entitlement, healthcare and grant programs that exist at federal, state/provincial and local levels. Not to mention the complexity of the eligibility rules surrounding them. Trillions of dollars of payments are made to hundreds of millions of recipients. And similar size sums are collected from similar numbers of taxpayers. Inevitably, mistakes will be made. Just as inevitably, some people are going to abuse the system and make fraudulent claims and evade taxes.

eBook: What you don’t know can hurt you:
Mining government data to fix issues, validate business processes, mitigate risk and improve financial statement reporting

Governments face unprecedented challenges today. To navigate this era of increased accountability under reduced resources, you are expected to focus relentlessly on operational efficiency, cost effectiveness, productivity, service and innovation.

How to combat government fraud, waste and abuse

It is no secret that government bodies around the world face an enormous problem in fraud, waste, and abuse, often taking place within government programs such as unemployment insurance, healthcare, and social security. Others take place within major contract procurement systems for the military, transportation infrastructure, and education. *Improper payments can occur in a wide range of ways and in the vast majority of systems*

eBook: The government finance leader’s guide to balancing risk and performance

As a government finance leader, you have two big responsibilities: *ensuring the integrity of public funds and protecting the reputation of your organization*. Your role is fundamentally about maximizing the value of public funds, preventing fraud, promoting long-term economic stability and ensuring the public has financial transparency into your organization.

Invisible Data Center Infrastructure

To better understand the benefits of invisible data center infrastructure, think about the evolution of currency. In the past, we primarily relied on cash for monetary transactions. But you can only carry so much cash at one time – wallets and pockets are only so deep. And changing exchange rates for different currencies presented another frustrating and time-consuming obstacle.

Cloud First, but Not Always

There is a lot to consider when planning a cloud strategy as it is not always the right option for government agencies.  Some applications should be moved to the cloud earlier, some can reasonably be deferred, while others may never need to be in the cloud.

Whitepaper: The 7 dangers of document based auditing

The use of word documents and spreadsheets as the primary vehicles for capturing and documenting governance, risk, and compliance procedures is often the go-to solution. But, it significantly impedes the ability for business units to work efficiently, expedite quality assurance processes, maintain durable data integrity, and deliver meaningful data insights. With new processes and technology, this situation has improved, but only marginally, as many technology solutions effectively take relevant, necessary information and turn it into “dark data”. 

E-Signatures: How to improve service, reduce cost and increase auditability in government

If you are interested in learning how the US Army, GSA, State of Vermont, USDA and others have improved efficiency, contained cost and increased auditability with e-signatures, this Guide is for you. This ebook gives an introduction to electronic signatures for all levels of government and how the technology is transforming government processes.

Unlock the Power of Now

Data storage is a constant balancing act for most organizations. Underestimate your needs and day-to-day performance can be severely hampered but buy too much capacity and you can tie up valuable capital.

Can you weather the storm of a cyber attack?

For most organizations, the question is not if a data breach will occur but when. In 2016, 4,149 data breaches were reported, exposing an all-time high of roughly 4.3 billion records.

Expand Capabilities and Push Boundaries – Without Risk.

Red River and Dell EMC can help you reimagine the possibilities with leading-edge technology services and expertise in our Innovation Center in Austin, TX.  A sandbox environment for testing, development, training and integration, the secure lab environment enables every application, technology and business function to be fully vetted, without the cost of infrastructure or staff.

The Next Generation Data Center

Now is the time to ensure your data center is optimized with the latest technologies and a flexible financial model that fits your organization's changing needs. ViON has partnered with DELL EMC and Nutanix to provide exactly what you need, when you need it.  With our Data Center as-a-Service, you get the latest technology and highest level of service and support accelerate your modernization efforts and reduce costs.  

City of Redmond Moves Up to Nutanix Enterprise Cloud

Keith Laycock and Simrat Sekhon are network systems engineers for the City of Redmond. They are responsible for managing the City’s networking and server infrastructure and operations. “There were a lot of moving components in our previous environment,” explained Laycock. “We were using HPE servers, VMware for virtualization, Brocade switches for the SAN traffic, and NetApp storage. Trying to maintain all of that disparate infrastructure was a nightmare.”

2017 Email Fraud Report

ValiMail’s analysis of the most popular 1 million global domains shows that most domain owners have not attempted to implement fraud protection through the latest and most complete form of protection, DMARC.  Of those that have attempted only 23 percent are actually achieving protection from fraud.

Bringing you the ultimate Cloud solution

When it comes to cloud solutions, typically you have to decide what’s more important: security or flexibility. But in today’s world you need to be nimble to drive innovation and respond to the needs of the business, and guard against ever-increasing threats.

The Public Sector Guide to Social Media Strategy & Policy

The widespread adoption of social media across public agencies is creating new possibilities for public outreach and media relationships. But to be heard above the noise on social networks like LinkedIn, Facebook and Twitter requires a smart strategy and thoughtful policies.

What you don’t know can hurt you: Mining government data to fix issues, validate business processes, mitigate risk and improve financial statement reporting

Abstract: Governments face unprecedented challenges today. To navigate this era of increased accountability under reduced resources, you are expected to focus relentlessly on operational efficiency, cost effectiveness, productivity, service and innovation.

How to combat government fraud, waste and abuse: A focus on government programs

It’s no secret that fraud, waste and abuse in all levels of governments is a problem—and a big one. To some extent it is not surprising. Just think about the sheer number of different types of entitlement, healthcare and grant programs that exist at federal, state/provincial and local levels. Not to mention the complexity of the eligibility rules surrounding them. Trillions of dollars of payments are made to hundreds of millions of recipients. And similar size sums are collected from similar numbers of taxpayers. Inevitably, mistakes will be made. Just as inevitably, some people are going to abuse the system and make fraudulent claims and evade taxes.

Whitepaper: Mastering Risk with “Data-Driven GRC”

Today’s emerging risk landscape is rapidly changing. Risk now has the attention of top executives because it can shift quickly and emerge in entirely new forms. As a result, government organizations are acknowledging a need to provide more risk coverage at lower cost (measured in both time and currency), which is driving re-inventions of methodology and technology applications in the risk landscape.

The Public Sector Guide to Text Messaging Policy and Retention

Learn the practical steps that will help your organization develop a text message policy and retention strategy to protect against the risk involved with use of this popular, universal form of communication. It also outlines smart text records management practices so you’ll be better prepared to respond to open records requests or other e-discovery needs when they arise.

The DMARC Challenge for Federal Agencies

Combining original research and actionable advice this report contains:

Healthcare Just Got More Secure

While most healthcare organizations recognize that networked medical devices can revolutionize patient care, they often lack the resources and expertise needed to secure their devices. But with Red River, healthcare organizations don’t have to worry about threat detection. Instead, they can focus on what they know best—the patients.

Reducing the burden of FOIA

Responding to open records requests comes with the territory when you work for a government agency. Unfortunately, many struggle with compiling and producing the requested information in a timely manner. In this three-part series, Smarsh provides you with knowledge to help reduce the burden of responding to record requests, and to stay compliant with the Freedom of Information Act (FOIA) and state and local open records laws.

Public Safety Departments & Text Messaging
Simplify Public Records with Policies and Procedures

Text messaging for business purposes is on the rise. In fact, 80 percent of respondents from a 2015 Instantly/RingCentral study are using text messaging for business purposes, and 15 percent said more than half of their texts are sent or received for business purposes.1 Although text messaging is the most popular cell phone feature, there are certain guidelines and considerations that public safety agencies should be aware of when allowing employees to communicate by text. One such consideration is the role text messages could play in open records requests, eDiscovery, and litigious events.

5 Actions to take for an Airtight Mobile Use Strategy in Government

Enable text messaging and reduce your organization’s legal and open-records risk around mobile communications.

Lessons in Archiving for Public Sector Agencies

In this three-part e-book, Don DeLoach, former Chief Information Officer for City of Tallahassee and consultant to local government firms, walks public sector organizations through the key elements needed to respond quickly and accurately to open records requests: identifying what information needs to be retained and archived, best practices and procedures for retaining communications, finding and implementing an automated solution, and the important roles stakeholders play in the records response process.

eBook: Five Reasons You Should Be Thinking Flash

All-Flash storage is transforming storage architecture and revolutionizing the enterprise data center. And, with prices dropping fast, Flash is now in easy reach of agencies under tight budget constraints.

A Faster Path to Cloud

With VSPEX and Red River, nothing stands in the way of the cost savings, extreme flexibility and opportunities for innovation that Cloud provides. The latest eBook from the experts at Red River charts a faster path to Cloud with Dell-EMC VSPEX Cloud architectures and hyper-converged infrastructure.   This eBook will show you how to:

Build Your Cloud Strategy with Confidence

Organizations are under immense pressure to get to the cloud now. But with tight budgets, limited resources and concerns about security and control, cloud remains out of reach for many.  

The Real Costs of Building vs. Buying Data Analytics Capabilities

Companies that leverage big data analytics outperform their competitors by 20% or more and big data can help businesses realize a potential increase of 60% operating margins. But what’s the best way to efficiently add these capabilities? Compare the benefits of building or buying your data analytics solution to determine which option best fits your needs in the new whitepaper from the experts at ViON and IBM.  The paper evaluates all the factors associated with this decision that impact your organization including:

Public Sector Text Messaging Scandals and 3 Major Tips to Avoid Them

Being in the public eye is difficult. Just ask any celebrity. Everything they do or say can cause quite the stir, and anything they do serves as fodder for the court of public opinion. Similar rules and judgment—befalls employees of local and state government agencies. The only difference is their public notoriety often comes on the back of an embarrassing scandal. Download this guide to examine 3 recent government text message scandals, and proactive ways to avoid them.

The Government Social Media Survival Guide

For public sector organizations, interacting with the community is an absolute necessity. Social media not only makes it easy to communicate instantly ─ it can also establish your agency as a go-to resource for news, alerts, and emergency instructions.

3 Ways Text Messaging Exposes Government Organizations to Massive Risk

Texting is simple, concise and compatible with virtually every mobile device, operating system and wireless carrier—making it extremely accessible when a government official or employee wants to communicate with staff or community members in a time-crunched world. But even though text is easy, reliable and intuitive—if it’s used for official business communications, it can create tremendous risk.

Reach New Heights with Red River and FlexPod® for Cloud

Cloud computing and virtualization offer powerful benefits, but they are complex undertakings that can rain on any organization or agency’s plans. There is a silver lining: Red River knows Cloud.
  • An i360Gov Special Report

A Natural Evolution: From Data Center Consolidation to IT Optimization

As federal IT organizations make progress consolidating and modernizing their IT infrastructures, the impact of legacy platforms, technologies and traditional data centers still weighs heavy, along with each agency’s ability to attract and maintain the skill sets and applications needed to meet 21st century requirements.

VIEWPOINT: Solving IOT & Big Data Demands

Open the door to the massive data sets Big Data and Internet of Things (IOT) initiatives entail and you’ll likely swamp your established systems. Find out how you can move Big Data and IOT plans forward in this new ViewPoint from the experts at Red River and Fujitsu. You’ll learn how to:

4 Ways to Reduce Records Challenges with Automation

Responding to records requests is time consuming, can drain your personnel resources, and failing to respond quickly may open your agency up to litigation.

Viewpoint: Empower Network Protection, Intel & Visibility

Traditional network defenses are failing. They can’t defend against insider threats and don’t deliver the lateral visibility you need to see and respond to anomalies real-time. Red River is solving this problem for government agencies with StealthWatch.

Data Driven Government

This paper outlines a way forward in the journey to a data-driven government. Although the principles apply to all agencies, the focus of this paper is the government agencies responsible for revenue collection and distribution of social benefits.

Modernize and Simplify with Unity!

EMC is a global leader in enabling government agencies to redefine their operations and deliver IT as a service (ITaaS). Through innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect, and analyze their most valuable asset – information – in a more agile, trusted, and cost-efficient way.

Flash Decisions: Which Solution is Right for You?

Once available only to those with big budgets, Flash storage is now well within reach of most organizations and offers tremendous speed and capacity advantages. But with so many Flash options, it’s difficult to discern which solutions are right for you.

eBook: A Faster Path to Cloud

With VSPEX and Red River, nothing stands in the way of the cost savings, extreme flexibility and opportunities for innovation that Cloud provides. The latest eBook from the experts at Red River charts a faster path to Cloud with EMC VSPEX Cloud architectures and hyper-converged infrastructure.

eBook: Realizing the Full Potential of the Software-Defined Data Center

Why stop at virtualizing servers and storage? By virtualizing the network with VMware NSX networking virtualization platform, organizations can institute the third pillar of the Software-Defined Data Center (SDDC), move to next-generation networking and enable many of the benefits they’re already seeing by virtualizing compute and storage.

Data Analytics for Federal Healthcare eBook: Alleviating Pressure with Insight and Intelligence

Government healthcare agencies are under tremendous pressure to provide better patient care and manage sophisticated security threats as well as complex IT infrastructure – All while pinned down by strict budget limitations and compliance mandates.

Flash Decisions: Which Solution is Right for You?

Once available only to those with big budgets, Flash storage is now well within reach of most organizations and offers tremendous speed and capacity advantages. But with so many Flash options, it’s difficult to discern which solutions are right for you.
  • An i360Gov Special Report

Growing Government Cyber Intelligence (ebook)

As traditional network perimeters surrounding data centers dissolve, agencies face enormous difficulties fending off attacks using a patchwork of traditional security tools to protect classified or personally identifiable information (PII).

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