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VA issues RFI for commercial scheduling system
Federal Times: Veteran Affairs released a request for information Friday for a commercial off-the-shelf (COTS) patient scheduling system to replace the existing one, which was partially blamed for significant wait times for veterans trying to see a physician.
The department found itself embroiled in scandal earlier this year when it was revealed that several veterans died while waiting for treatment, while at the same time employees altered or falsified wait lists at a number of VA hospitals.
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