Innovation in healthcare is impossible when it’s not patient driven

Healthcare IT News: During the period I developed and subsequently managed a portal for managers of care homes for the elderly,, I posted an organigram (see below) that I had used at my own care home since around the year 2000.

Instead of a hierarchical structure, it represents a flat circular one, with the patient in the middle and management in the outer circle. Each inner layer initiates requests towards the outer layers. Each outer layer tries to cater for the requests coming from inner layers.

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