Transformers in chief - navigating digital redesign

Healthcare IT News: As healthcare moves to value-based, consumer-centric models, and the industry is disrupted by tech-savvy vanguards, a small but intrepid group of hospital systems are introducing the chief digital officer (CDO) role to manage transformation.

“To really transform requires a complete 360 degree operational redesign,” said David Chou, the former CDO of Children’s Mercy Kansas City who is currently VP and principal analyst at Constellation Research. “Only a few CEOs get that and are willing to make the radical change.”

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