Government Healthcare Policy, Business and Technology

It's not just EHRs: Interoperability also poses big challenges for revenue cycle

Healthcare IT News: More than three-quarters of the hospitals surveyed for a new HIMSS Analytics study said that denials are the biggest challenge they face with revenue cycle management.

One reason for that could be their use of multiple IT systems that don't mesh well together with various systems looking at numbers in different ways, the report, commissioned from HIMSS Analytics by Dimensional Insight, a developer of analytics and business intelligence technology, suggested.

Seventy-six percent of hospitals – ranging in bed-size from 50 to 500 – said denials were the biggest challenge they faced with RCM – far more than revenue integrity (36 percent), patient pay (34 percent), collections (29 percent) and capturing ICD codes (27 percent).

Read article