State & Local

Integrated Data Systems are Key to 'Pay for Success' in Cuyahoga County (Cleveland)

Data-Smart City Solutions: Families who receive social services frequently need help from more than one public system. Typically, they struggle with an array of problems requiring simultaneous assistance from multiple agencies. But the help they receive from government often is fragmented and reactive rather than coordinated and preventative. Information about each family is split across the separate agencies that provide food assistance, workforce training, child welfare services and schooling. Agencies cannot see – and are not responsible for – how their support of a family affects what happens in these other closely-related systems.

And so while it’s generally true in human services that “an ounce of prevention now is worth a pound of cure later,” usually the price of this prevention and the cost of the cure are being paid by different agencies. This misalignment of incentives, commonly known as the “wrong pocket problem,” is a huge obstacle to directing public dollars where they can do the most good. It’s an obstacle that an initiative called Partnering for Family Success in Cuyahoga County is trying to overcome with a combination of innovative financing and coordinated data.

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