SXSW 2017: Is Virtual Reality the Future of Government?

Government Technology: Mayors love dashboards and visualizations. It allows them and their employees to make sense of the huge volumes of data that come through city customer relationship relationship (CRM) systems.

At SXSW on Saturday, mayors took turns exploring a virtual reality rendering of a city CRM system. It was a head-turning experience but didn't sell everyone just yet.

"It's a cool tool, but ... where's the value added in terms of applications?" said San Jose, Calif., Mayor Sam Liccardo. "I'm very interested in looking more at it, but I still need to be persuaded this is something we want to invest in."

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