Ten Great Ways Data Can Make Government Better

Data-Smart City Solutions: Every day, seven million rows of new data are created in the City of Chicago alone, and countless billions of rows of data are generated across all of state, local, and federal government. And yet while there are islands of innovation in government where data drives day-to-day decision-making, there is a still a long way to go to before this approach becomes the status quo. According to McKinsey, while 90 percent of all digital data has been created within the last two years, only one percent of it has been analyzed, across both public and private sectors. There is ample opportunity to apply more data analysis to the improvement of government operations using a variety of methods including descriptive statistics, predictive models, and data visualization.

We recently launched a new project to advance efficiency in government. The Operational Excellence in Government project seeks to share ideas for improving performance across a wide range of government functions. The project makes available for the first time in one place a searchable database of 30 exemplary studies of government efficiency, chosen from among over 200 that we identified. Looking across the studies, we found the two most common tools needed to improve government efficiency were data analytics and lean process improvement methods.

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