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One-Stop Shopping for State Services On Its Way
Stateline: AUSTIN, Texas — Imagine a day when you can renew your car registration, pay your taxes and apply for Medicaid, all by clicking on to one state web portal.
That’s what some state technology officials envision, as they consider ways to create an Amazon-like, one-stop-shopping destination for the public.
“If states don’t get on it soon, we’re going to look like dinosaurs,” said Tennessee Chief Information Officer Mark Bengel. “Many states are thinking about this. They know it’s ultimately where they have to go. They’re just trying to figure out the best way to get there.”
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