How Government Can Deal with Tangled Webs of Agency Social Media Accounts

Government Technology: For an everyday citizen, spinning up a new social media account is as simple as linking an email and finding a flattering profile picture. But for governments — big and small — there is much more to think about.

Until fairly recently, the government social media landscape was essentially a veritable Wild West of hundreds of “rogue” agency accounts, little to no oversight and even questions as to who was responsible for messages going out to the public.

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