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State financial agencies say they're falling behind on process automation technologies
StateScoop: In early use, robotic process automation through tools like artificial intelligence has been shown to save government's auditing and financial agencies countless hours of work, but recent survey results show that government officials believe they are actually falling behind when it comes to this emerging technology.
In a report published last week by professional services giant Deloitte and the National Association of State Auditors, Comptrollers and Treasurers, or NASACT, agency leaders revealed markedly higher levels of dissatisfaction with their organizations' reactions to digital trends in automation as compared to results from a similar survey conducted in 2015.
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