Officials worry next-generation 911 could expose operators to gory images

StateScoop: State and local governments are gradually building out capabilities for next-generation 911, but emergency managers say they have concerns about the emerging technology.

At issue is how the internet-protocol-based networks will be secured and funded. But some managers, like Deidra Moore, a 911 director in Banks County, Georgia, also expressed worries about whether the introduction of photos and video into emergency calls could expose dispatchers to graphic imagery they may not be accustomed to viewing.

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