Cook County overcomes 'tremendous amount of skepticism' to complete $75 million ERP upgrade

StateScoop: Cook County, Illinois, recently capped an $75 million IT project that was nearly 10 years in the making and addressed operations that had languished for decades.

Officials told StateScoop that they put the final touches Monday on an IBM/Oracle upgrade of the county's ERP, or enterprise resource planning system, the back-office hub that ties all of an organization's services together. Leading up that day, Cook County's main challenge had been to overcome decades of IT neglect. A unique political structure and tradition of scrimping on technology purchases left the county with eight separate ERP systems that hadn't been patched or updated since being installed more than 20 years ago.

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