Lessons in Archiving for Public Sector Agencies

In this three-part e-book, Don DeLoach, former Chief Information Officer for City of Tallahassee and consultant to local government firms, walks public sector organizations through the key elements needed to respond quickly and accurately to open records requests: identifying what information needs to be retained and archived, best practices and procedures for retaining communications, finding and implementing an automated solution, and the important roles stakeholders play in the records response process.

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