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Meet Sam, USA.gov's new scam-fighting chatbot
FedScoop: Think you’ve been scammed and are looking for help on USA.gov? “Sam” is here for you.
Sam is a new automated chatbot built by a small team at USA.gov that can answer basic consumer questions like “Is this a scam?” “Can I get my money back?” and more. Sam’s reach is limited thus far — intentionally so — in that it’s only available from three webpages on USA.gov. But for the team behind it, Sam is an exciting initial pilot with what could prove to be a powerful technological tool.
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