Here's what happened when the IRS's electronic filing system crashed on Tax Day

FedScoop: The great IRS electronic filing system outage of 2018 could have been avoided, a new Treasury Inspector General report has found.

The report, released Sept. 19, provides a step-by-step look at what went wrong and how, had decisions been handled differently, it all could have been prevented.

Recall: At around 3 a.m. EDT on April 17, 2018 — Tax Day — the IRS  ran into some tech trouble. The ensuing 11-hour outage was embarrassing and prompted the tax agency to extend the filing deadline by one day.

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