GSA looks to make RPA, identity proofing a larger part of Centers of Excellence rollout

Federal News Network: The General Services Administration has led the charge on introducing bots powered by robotic process automation for its own operations, but now it’s looking to have RPA play a bigger role in its rollout of Centers of Excellence to other agencies.

Anil Cheriyan, the director of GSA’s Technology Transformation Services and deputy commissioner of the Federal Acquisition Service, said Monday that the agency plans to develop a community of practice where agencies looking to get started with RPA can get support from more experienced agencies and trusted vendors.

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