Federal CIO Sheds Light on What Agencies Are Learning in COVID-19 Response

NextGov: COVID-19 and the quick shift to remote work opened federal officials’ eyes to areas for improvement in their pre-pandemic practices and escalated insiders’ acceptance of fresh modes and technologies, according to Federal Chief Information Officer Suzette Kent.  

“Overall, it's been exciting,” Kent said during a Dcode virtual session last week with the accelerator’s Chief Executive Officer Meagan Metzger. “Many individuals who I would say might have resisted some of the technology tools, not only have accepted them now—now, because of the duration, they're comfortable with them.”

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