SSA should clarify roles of contracting officials on agile projects, GAO says

FedScoop: The Social Security Administration can avoid confusion and bottlenecks on IT modernization projects by identifying roles for contracting officials in the agile software development process, according to the Government Accountability Office.

SSA adopted an agile approach to software development — characterized by incremental or iterative improvements to software — in 2017 to help meet its modernization goals, but those projects continue to see delays due to the murky roles of contracting officials, GAO says in a new report.

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