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Upgrades Could Fix Everett, Wash.’s Public Records System
Government Technology: It’s not entirely clear if open records requests in the city of Everett, Wash., were always fully executed. Officials there made a good faith effort, but technical limitations — prior to recent system upgrades —made the process all too fallible.
In the previous system, files and records were often stashed into a number of digital cubby holes, sometimes requiring department staff to recall their existence and conduct the appropriate archival search — a process riddled with the possibility of errors and unintended omissions.
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