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Agencies Lean Into Automation During the COVID-19 Pandemic
NextGov: Amid the COVID-19 pandemic, federal agencies are broadening and expediting robotic process automation efforts to deal with disruptions and drive productivity.
During a virtual ATARC panel Tuesday, officials from three agencies offered a glimpse into automaton use cases that are boosting operations, detailed how they’re gaining buy-in from personnel along the way and considered how the present pandemic-induced reality could transform the future of work. The officials were joined by experts with insights into industry and state governments.
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