GSA charges forward with digital transformation amid coronavirus

FedScoop: The General Services Administration has kept its focus fixed on digital transformation, even as a national emergency continues to impact the normal operations of its workforce.

CIO David Shive told FedScoop in a recent interview that because the agency invested so heavily in enabling telework for its workforce in recent years, disruptions were minimal when the coronavirus forced most of GSA’s employees to work remotely over the past two months.

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